WINWARD CASINO WARNING
Cashouts / Warning!
Update: In Dec 2010, a player on the forum mentioned that Winward requires 3 deposits before a withdrawal and does not permit withdrawals when your balance is more than 250. These rules would force players with large balances to lose their winnings before making a withdrawal, effectively being a max cashout.
Winward has a poor reputation among the online gambling community and a high risk of problems. The casino was added to the rogue list on Casinomeister in May 2007. Winward's sign-up bonus gives a good chance making a large gain; but there is also has a good chance of unexpected problems, some of which are mentioned below.
Winward has an odd rule of only processing cashouts on Monday. You can submit your withdrawal any day. Winward will not process it until the following Monday. You are required to fax/email ID verification prior to cashout. Some players have had delays in cashouts. Winward has seemingly made excuses to delay cashouts such as needing to resend Neteller numbers. A good number of other players have reported a variety of other problems, a good portion of which relate to their birthday bonus. As stated above, some players have had winnings removed due to "management decision." The payment delays, rule changes, and other issues some have experienced are troubling. Support is generally poor and in some cases not knowledgeable about the casino's rules. Emails may go unanswered, so I recommend live or phone support over email.
The Winward T&C states, "Players who attempt to cash out any winnings prior to having met the wagering requirements will have the bonus canceled and the withdrawal request declined, this process cannot be undone." Note that this statement seems to apply to both winnings and your initial deposit. Players have reported being unable to withdraw their deposit prior to beginning the wagering. Instead the bonus is removed and withdrawal request denied.
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